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Tim Palms – BMW of Hawaii

“We feel confident in trusting Cylanda to protect our IT infrastructure and network security”

– Tim Palms, General Manager for BMW and Hawaii Dealerships

We wanted to modernize our network as we transitioned our sales and service departments to operate in a digital-first environment and we looked for someone to help us. 

At BMW and Mini, we do not like the term vendors, we look for partners. We vetted Cylanda to make sure they were the “real deal” and immediately realized they are. Our first project was a data migration and they not only nailed it; they were not afraid to teach us how to take care of the day-to-day administration. Their constant communication with our staff kept us all on the same page and we felt confident in trusting them to protect our IT infrastructure and network security. 

Our network is the lifeblood of four dealerships, and we rely on it for our sales, service, parts, and accounting to all communicate and interact. Cylanda has helped us on projects outside of cybersecurity and is like our silent IT army. They work hand in hand with our on-site IT administrator and are always there to step in when we need expert help. Since enlisting their help, our IT tickets have nearly disappeared, and our employees are able to do their jobs more efficiently. 

It is my opinion that a great company needs to have great security, performance, and partners they can trust, that’s why we work with Cylanda and would recommend them to anyone looking to protect and optimize their network. The only thing more expensive than hiring a professional is hiring an amateur.


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